After a lot of energy has gone into analyzing and optimizing the company's processes, a part of process optimization that is often neglected is next: Process documentation.
But this task is much more important than one might think. Good process documentation not only visualizes the current workflows in a company, it is also the foundation for the continuous further development of business processes. Only lived processes are also optimal processes.

Several steps must be taken into account on the way to successful digitization. After the existing business processes have been analyzed in detail, their optimization is now on the agenda. This is an important step for successful digitization. Someone who comes into contact with the individual processes on a daily basis is able to provide good input for improvements.