ERP Software for IT service providers
Paperless data traffic is an absolute must for IT service providers. Those who cannot efficiently attend to the basic functions are fast out of business. AXAVIAsuite IT offers all the benefits of a complete specific enterprise solution for IT service providers, which is characterized by a compact set-up and rapid implementation. The intuitive operation and clear modular set-up guarantees a short training phase and allows each user to work quickly and efficiently.
There is a wealth of exceptionally useful properties and outstanding features. See for yourself:
Sales and Marketing:
It is straightforward to plan your marketing and sales projects with a lot of overview, and to manage the data of your partners and customers. Organize and implement marketing campaigns, serial mails, and letters or e-mail newsletters. These are optimally supported and thus increase your chances in the market.
A major competitive advantage is the optimum customer service, also after the completion of a project. Handle support requests or special wishes quickly and make your customers happy. Use the maintenance and license management to keep track of ongoing maintenance.
Create offers from customer enquiries and maximize your sales opportunities. You guide the offer directly over into a contract and create purchase orders, delivery notes and invoices. This is all done within a few clicks and without entering data more than once.
Enter your dates directly in the calendar and assign a business partner and participants. You can quickly and efficiently coordinate appointments and tasks for your entire organization.
With this module you can define the budgeted hours of an order or project. The recorded hours are allocated to cost units and cost categories – an optimal foundation for an exact final costing.
Plan your projects easily and efficiently. Continually monitor resources and costs and keep a decisive overview. The multi-project management allows for the parallel execution of projects and provides you with the most important key data at a glance.
Various basic functions are available in the base module of the AXAVIAsuite IT. This serves as a platform for further modules. Here the user will be managed and the rights defined, currency or language set and product catalogs updated.