Our services
We not only offer sophisticated software, but also support you with a high-quality service concept for the successful implementation and realization of your business goals.
Individual consulting services for digital transformation
Our experienced experts support you at every step of your digital transformation. From planning to implementation and training, we make sure you get the most out of our solution.
Our tailor-made support:
- Digital transformation of your business processes through comprehensive process analysis
- Our consultants support you in every phase of your project
- Through individual customizing we adapt the IT environment to your needs
- Expand your expertise through standard training or customized individual training courses
- Our trained support team is available to help you with questions and problems
Process analysis - first step towards digital transformation
Companies today are facing serious changes. To keep up with fully digitized customers, companies are increasingly forced to become fully networked organizations. Process analysis is the first step in this direction.
AXAVIA offers you support when it comes to planning, coordinating and realizing the entire digitization measures. On the basis of a half-day analysis workshop, a clarification of the integrated processes along the operational value chain (ACTUAL analysis) takes place. Then the processes for which there is potential for optimization in the future (target situation) are worked out together. The result is a gap analysis (GAP) across all business areas with graphical interpretation. Subsequently, support is provided on how to digitize and automate selected processes.
Consulting - analysis, planning, implementation and support
Our highly trained and extremely efficient consultants support you in every phase of your project.
- We support you in every phase of your project.
- We analyze existing structures and requirements and remain your partner from the initial idea to acceptance.
- With us, you discover potential for improvement in your value chain.
- Together, we optimize process flows and help save valuable time to strengthen the position in the market.
Customizing - individual adaptation of the IT environment to your needs
Our software can be flexibly adapted so that we can respond individually to areas of application, ideas and products.
We work in close cooperation with your employees. In this way, we ensure that the mapping of business processes also meets with a high level of acceptance internally. Our portfolio also includes the installation and migration of existing databases. Our software can be flexibly adapted so that we can respond individually to areas of application, ideas and products. We work in close cooperation with your employees. In this way, we ensure that the mapping of business processes also meets with a high level of internal acceptance. Our portfolio also includes the installation and migration of existing databases.
Trainings - standard trainings or customized individual trainings
In our seminars, participants gain a thorough insight into problem-solving strategies for everyday workflows and issues. The choices are:
- Standard training
- Intensive one-on-one training for system managers/administrators
- Workshops
- Training on the Job
- Special seminars for customizing
Coaching and mediation in new projects - for motivation and acceptance in the introduction of integrated IT systems
Different interests and opinions often clash in new projects, especially when it comes to IT projects that change previous workflows. This is where we can help: A psychologically trained mentor supports your employees in bridging emotional barriers and promotes a positive solution-oriented discussion climate between project team, management and employees.
Support - hotline and software maintenance
Our helpdesk staff will provide assistance and problem resolution via phone, web and email.
Of course, we offer the appropriate software maintenance with individual design options for all our products. Equipped with the latest technology, our colleagues solve your problems via a remote connection (remote maintenance) directly on the respective workstation.
