800 products, 100 customers, two refineries – and one system

In 2012, AXAVIA was introduced at H&R as a technical documentation system. For the first time, practically immeasurable volumes of technical data from various databases, tables and SAP applications could be united in a common data system. A considerable relief for the management, employees and contractual partners.
The listed company H&R AG is a speciality chemicals company globally active in the fields of development and manufacture of chemical-pharmaceutical speciality products based on crude oil, and in the production of precision plastic parts. The company was founded in 1919.
Working from a product derived from crude oil distillation at its two domestic refineries in Hamburg and Salzbergen, H&R employs intelligent processes to obtain more than 800 innovative, environmentally friendly and high quality products such as plasticisers, white oils and paraffins. H&R holds a leading market position in each of its product areas.

Much greater flexibility and much less effort

The pros of AXAVIA still impress the company and its employees every day. The biggest advantage: The system is capable of adapting to the reality of the business. This is in stark contrast to other systems which, being built on predefined structures, would require the adaptation of the company itself. The financial argument is no less important: An AXAVIA corporate licence was reserved for the entire company and its branches, meaning everyone can make use of the entire, comprehensive portfolio at any time at no additional cost. An opportunity that H&R uses extensively.

The informational centre of the company

The abundance of AXAVIA applications at H&R is impressive. With the central provision of documents, data and many other functionalities, ever more departments are supported in the day-to-day informational processes.

Bildmaterial © copyright H&R AG

A system that serves equally as an informational centre and as an organisational framework:

  • Technical documentation system
  • Document management (practically all drawings and documents are linked/assigned to the plants and technical areas)
  • Fault message recording for maintenance. (so far 15,400 messages set)
  • Work planning (so far more than 16,000 work orders)
  • Magazine article specification and inventory data display (with specification for 32,000 articles)
  • Parts list management for the technical areas (8100 parts lists with 70,000 items)
  • Materials and requisitioning (32,000 request items)
  • Project tracking for maintenance work orders (990 projects totalling 3300 work orders tracked)
  • Basic data and report preparation for the introduction and operation of an energy management system according to ISO 50001 with successful certification from technical inspection agency TÜV
The employees collaborate

AXAVIA was originally established purely as a technical documentation system. For the first time, all technical data and tables could be placed on a common basis and assigned to the plants and products. To complement this, H&R configured its own interface to Oracle. Employees also enjoy the convenience of being able to configure many property fields in forms themselves when integrating the technical data. This way, employees familiar with certain processes and form layouts were not immediately forced to adjust to entirely new layouts. Ever new options have furthermore since been integrated with ease. These advantages have noticeably improved acceptance among employees. For example, more than 300 employees use AXAVIA, with 200 working regularly with the system – a result that everyone in the company can be proud of.

AXAVIA in the design process

AXAVIA at H&R not only serves to organize their virtually countless documents, but also serves as a basis for the design process. At this company, new plants are often designed on the basis of using existing parts. This means engineers already have reliable information at hand which, in the ideal case, need only be newly configured.

Contractual partner on board

AXAVIA centrally serves not only the two locations Hamburg and Salzbergen, but also the large number of contractors who use this comfortable, secure data basis for everything down to work and payroll accounting. The common basis of this close cooperation is the extensive and complete core data, which are identical in all systems.