Seamless integration ensures optimized processes: A field report from BROCKHAUS UMWELT

inSuccess Stories

Customer: Brockhaus Lennetal GmbH

Industry sector: Mobile exhaust air and waste water purification systems for the petrochemical industry

Central software tools from AXAVIA:

  • CRM
  • ERP
  • TIME
  • SAM

BROCKHAUS UMWELT as a renowned supplier of mobile exhaust air and waste water purification systems for the petrochemical industry

BROCKHAUS UMWELT, a renowned supplier of mobile exhaust air and waste water purification systems for the petrochemical industry, has achieved significant improvements in its operational processes through the introduction of AXAVIAseries. The company is not only making a significant contribution to reducing emissions, but is also striving to become the industry leader with its innovative plug & safe solutions and further expand its business.

Loss of information due to various programs

Before implementing AXAVIAseries, the company faced a number of challenges. It was particularly important to meet customer requirements quickly and efficiently while complying with all security standards. The project managers were working on projects in parallel, which required good centralized document management and a high level of transparency in customer communication. However, the use of different programs such as Word, Excel or MS Project led to a loss of information due to a lack of networking.

Seamless integration of all modules

This changed fundamentally with the introduction of the AXAVIA software solution, which enabled BROCKHAUS UMWELT to map all relevant processes. The company now uses a large number of modules - from CRM, ERP and TIME to SAM and customized resource planning. In particular, the seamless integration of the individual AXAVIA software modules has made a significant contribution to optimizing operational processes.

"AXAVIA can cover all areas of work that are important to us, from acquisition, quotations, order processing, documentation, maintenance and servicing through to warehouse management."

Rüdiger P. Weber

Managing Director of Brockhaus Lennetal GmbH

Data in real time

A key advantage was the ability to create all service orders electronically and make them available via a web application. The regular acknowledgement of work orders in real time provides an overview of the current status of the work on site. The integrated working time recording enables a prompt target/actual comparison and optimum personnel planning, which in turn has a positive effect on billing.

Better exchange between the departments

By using AXAVIAseries, all processes are presented clearly and unambiguously and all data and information is available centrally across all departments. This leads to considerable time and cost savings, as, for example, quotations can be created quickly and all items with customer price information are stored centrally in the product catalog. The central management of rental equipment with the corresponding storage locations in the product catalog provides an up-to-date overview at all times. Relevant documents are attached to the products and are easy to find. The central availability of all data not only reduces search times, but also significantly improves communication between departments.

Recommendation from BROCKHAUS UMWELT

Overall, AXAVIA has made a significant contribution to enabling BROCKHAUS UMWELT to pursue its goals in the petrochemical industry more effectively in order to further expand its position as a leading provider of innovative environmental technologies. For companies facing similar challenges, the company recommends clearly defining their own processes and mapping them with AXAVIA's standard modules wherever possible. Comprehensive training of all employees in the use of AXAVIA is also a decisive success factor.