Our services
We not only offer mature software, but also support you with a high-quality service concept in the successful implementation and realization of your company goals.
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AXAVIA offers you
+ Process analysis
+ Consulting
+ Customizing
+ Trainings
+ Coaching
+ Support
Process analysis – digital company processes
Companies today are facing serious changes. In order to keep up with fully digitized customers, companies are increasingly being forced to become fully networked organizations. The process analysis is the first step in this direction.
AXAVIA offers you support when it comes to the planning, coordination and implementation of all digitization measures. A half-day analysis workshop is used to clarify the integrated processes along the operational value chain (actual analysis). Then the processes are jointly developed for which there is potential for optimization in the future (TARGET situation). The result is a gap analysis (GAP) across all areas of the company with graphical interpretation. Subsequently, there is support on how to digitize and automate selected processes.
Consulting – analysis, planning, implementation, support
Our highly trained and extremely efficient consultants support you in every phase of your project.
- We support you in every phase of your project.
- We analyze existing structures and requirements and remain your partner from the first idea to acceptance.
- With us you will discover potential for improvement in your value chain.
- Together we optimize processes and help to save valuable time in order to strengthen the position in the market.
Customizing – adaptation of the IT environment to your needs
Our software can be flexibly adapted so that we can respond individually to areas of application, ideas and products.
We work in close cooperation with your employees. In this way, we ensure that the mapping of business processes is also met with a high level of internal acceptance. Our portfolio also includes the installation and migration of existing databases. Our software can be flexibly adapted so that we can respond individually to areas of application, ideas and products. We work in close cooperation with your employees. In this way, we ensure that the mapping of business processes is also met with a high level of internal acceptance. Our portfolio also includes the installation and migration of existing databases.
Training – standard training or customized individual training
In our seminars, the participants receive a thorough insight into problem-solving strategies for everyday work processes and problems. You can choose from:
- Standard training courses
- Intensive individual training for system administrators/administrators
- Workshops
- On-the-job training
- Special seminars for customizing
Coaching and mediation for new projects – Increase motivation and acceptance when introducing integrated IT systems
Different interests and opinions often clash in new projects, especially when it comes to IT projects that change previous work processes. This is where we can help: A psychologically trained mentor supports your employees in bridging emotional barriers and promotes a positive, solution-oriented climate of discussion between the project team, management and employees.
Support – hotline and software maintenance
Our helpdesk staff will provide you with assistance and problem-solving via phone, web and email.
Of course, we offer the right software maintenance with individual design options for all our products. Equipped with the latest technology, our colleagues solve your problems via a remote connection (remote maintenance) directly at the respective workplace.
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